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We have a huge vision for Unbabel to provide human-quality translations at the scale of machine translation. But how do we know we’re doing a good job? 

For us, quality is a blend of having a good initial text to work from, feeding it through our domain-adapted machine translation, and then intelligently distributing these outputs to a curated community of editors, who we support with tools and aids that allow them to review, post-edit and approve the content as fast as possible.

First, here are the multiple ways that we measure, control and optimise quality across our language pipeline.

Performance metrics are a critical component of Unbabel that enables us to monitor progress toward the achievement of our goals, mission, and strategy. A portfolio of performance metrics and their corresponding target performance levels is necessary both to direct focus toward actions that improve these metrics and to communicate how...

After 24 hours of Pastel de Nata (Portuguese pastry) and espresso-fueled hacking, we have our winners!Congratulations To the Top 3 Teams! First place -- Miguel Jacques and André Melo Andre and Michael built a full Powerpoint translation solution, which parses and translates Powerpoint presentations using the Unbabel API. They...

We are excited to announce our sponsorship of our first ever hackathon challenge at SINFO's Startup Rush 2015. The hackathon will take place at Instituto Superior Técnico from Friday, February 27 to Saturday, February 28. We are offering prizes for the top 5 integrations built on top of...

On January 6th, we launched our first Product Hunt exclusive. Here's what we did, how it worked, and what we learned for next time. Why Product Hunt? Last night, Product Hunt had over 1,000 people show up at its first happy hour since its Andreesen Horowitz-led A...

Unbabel for Zendesk offers a rich set of features for admins to manage their agent’s usage of the plugin.Two ticketing interfaces For starters, when an admin opens a ticket and the app is rendered in the sidebar, it looks a bit different from the agent’s. Remember...