Sophia Malina Customer Success Manager A dedicated customer success hero, Sophia currently lives in San Francisco but can often be spotted zooming around Lisbon on her pistachio Vespa — that’s the color, not the flavor. Sophia MalinaMay 9, 2019・9 min readBy the time you start thinking about churn, it’s too lateBusinessCustomer ExperienceCustomer Success
Sophia MalinaMay 9, 2019・9 min readBy the time you start thinking about churn, it’s too lateBusinessCustomer ExperienceCustomer Success
