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Already use Unbabel Translate for Zendesk to seamlessly translate customer tickets and agent replies? Awesome. Customers love being spoken to in their own languages.But did you know Unbabel can also localize your Zendesk Help Center in 28 languages just as easily? Enabling self-service on a...

Your bot can give you weather predictions, recite your schedule from the top of his head and even tell you a pretty good joke. But there is something I bet it can’t do – speak different languages. Ever since Mark Zuckerberg presented Facebook chat bots during annual F8 developer event in April this year, they have been all the rage. Had he launched Facebook’s M bot worldwide, he would discover that 75% of the world wouldn’t understand it (well, he probably knew that). Language barrier is a problem we understand very well at Unbabel, that’s why we created Cyrano API. How does it work? It’s easy on the outside (just go here and say „Hi” in the language of your choosing), a little bit more complex on the inside (where both our AI and community of 40k editors get to action), but the most important thing is that in few easy step you can make your bot speak with people from around the world in their native languages.

#unbabel Unbabel for Zendesk is a productivity app that enables Zendesk agents to respond to support tickets in their customers’ native languages. [embed]https://www.youtube.com/watch?v=xzc9Cl3HsGg[/embed]Agent workflow is unhindered by the additional translation functionality: a foreign language support ticket arrives and is accepted by an agent who machine-translates it into...

Human Corrected Translations for 1 cent per word For most companies, translation is a growing cost of being online. Hidden within every startup with an app in multiple markets, within every company that has a presence in more than one country, is the very expensive effort...