Automation Belén EglezApril 16, 2019・8 min readReady, set, support: Empowering your support team with automationAutomationCustomer ServiceSupport Operations Francisco PeresMarch 7, 2019・11 min readFinding your (non-)voice — the move to a written customer experienceAutomationCustomer ExperienceCustomer Service Edmund OvingtonAugust 31, 2018・8 min readComputer says no — Why my dad hates automation in customer supportAutomationCustomer ServiceWebinar Mikhail NaumovAugust 30, 2018・5 min readTicket to ride — Transforming customer service with next-generation automationAutomationCustomer ServiceWebinar Mafalda FariaApril 30, 2018・8 min readAutomating customer support: do humans really need human help?AutomationCustomer Service Newsletter A weekly round up of the CX stories that hit home and change minds
Belén EglezApril 16, 2019・8 min readReady, set, support: Empowering your support team with automationAutomationCustomer ServiceSupport Operations
Francisco PeresMarch 7, 2019・11 min readFinding your (non-)voice — the move to a written customer experienceAutomationCustomer ExperienceCustomer Service
Edmund OvingtonAugust 31, 2018・8 min readComputer says no — Why my dad hates automation in customer supportAutomationCustomer ServiceWebinar
Mikhail NaumovAugust 30, 2018・5 min readTicket to ride — Transforming customer service with next-generation automationAutomationCustomer ServiceWebinar
Mafalda FariaApril 30, 2018・8 min readAutomating customer support: do humans really need human help?AutomationCustomer Service
