Automation Edmund OvingtonAugust 31, 2018・8 min readComputer says no — Why my dad hates automation in customer supportAutomationCustomer Service Mikhail NaumovAugust 30, 2018・5 min readTicket to ride — Transforming customer service with next-generation automationAutomationCustomer Service Mafalda FariaApril 30, 2018・7 min readAutomating customer support: do humans really need human help?AutomationCustomer ServiceCustomer CentricThe weekly digest for the customer-obsessed
Edmund OvingtonAugust 31, 2018・8 min readComputer says no — Why my dad hates automation in customer supportAutomationCustomer Service
Mikhail NaumovAugust 30, 2018・5 min readTicket to ride — Transforming customer service with next-generation automationAutomationCustomer Service
Mafalda FariaApril 30, 2018・7 min readAutomating customer support: do humans really need human help?AutomationCustomer Service
