Contact Center Catarina CoutinhoJuly 2, 2019・8 min readMade for you: enjoy new discoveries about contact center AI innovationArtificial IntelligenceContact CenterSupport Operations Luís PintoMay 16, 2019・7 min readI’ll be there for you: moving towards 24/7 customer supportContact CenterCustomer ServiceSupport Operations Edmund OvingtonOctober 24, 2018・7 min readSurvival of the fittest: are BPOs ready to evolve?BPOContact CenterCustomer Service Newsletter A weekly round up of the CX stories that hit home and change minds
Catarina CoutinhoJuly 2, 2019・8 min readMade for you: enjoy new discoveries about contact center AI innovationArtificial IntelligenceContact CenterSupport Operations
Luís PintoMay 16, 2019・7 min readI’ll be there for you: moving towards 24/7 customer supportContact CenterCustomer ServiceSupport Operations
Edmund OvingtonOctober 24, 2018・7 min readSurvival of the fittest: are BPOs ready to evolve?BPOContact CenterCustomer Service
