Translation brawls: what happens when annotators disagree? How can we train natural language models to be accurate when human bilinguals can't even agree on what's wrong?
Life after canceling Zendesk Relate As events are being cancelled around the world, companies are learning to come up with alternatives. We spoke to Kate Kerner, VP of Global Events Marketing at Zendesk, about how they dealt with having to cancel their annual conference.
Unbabel Podcast: Steve Clayton and the power of stories In this episode of the Unbabel Podcast, Steve Clayton, Chief Storyteller at Microsoft, talks about his work experience and how storytelling is important.
A game of Telephone: how accurate can translation really be? Translating is notably hard: you can change the original meaning without even noticing. Today, we look at translation accuracy, and why it’s so problematic.
Unbabel stands with the Black community As a company, we believe that everyone has equal rights, no matter where they live or the color of their skin. Our mission from day one is to build universal understanding because we believe it is key to a better world. Systemic racism and police brutality have no place in the world we’re working to build.
Customer Experience Made for you: enjoy new discoveries about contact center AI innovation By leveraging data on your support channels, you can optimize your operations. Discover how to improve efficiency with AI innovation in contact centers. Catarina Coutinho
Customer Experience I’ll be there for you: moving towards 24/7 customer support Scaling your operations to 24/7 support is not a decision to take lightly. Discover some of the common challenges and how to do it successfully. Luís Pinto
Business Survival of the fittest: are BPOs ready to evolve? See what our VP of Global Alliances has to say about the way BPOs can evolve and thrive in a rapidly changing business environment. Edmund Ovington
