Lawyering up: Can AI make legal more human? For most people, dealing with the law and legal processes is stressful. Can Artificial Intelligence help change this?
Driving the innovation engine as you scale How do you find space in your organisation to keep innovating and find new avenues of growth, when the risk is often high and the outcome is not clear?
How localization increases sales worldwide If you read English natively or proficiently, you have enjoyed the best of the internet since its creation. But not everyone can. Find out more about the importance of website localization for business.
The scandalous origins of gossip Out of the blue, their voices changed. The streets are quiet, there’s hardly a soul in sight, and yet I can’t quite hear what they’re saying. The tone is incriminating enough — someone’s ears are likely on fire — and it grabs my attention away from the book I’m reading. They huddle around a table …
Driving the innovation engine as you scale How do you find space in your organisation to keep innovating and find new avenues of growth, when the risk is often high and the outcome is not clear?
Customer Experience Made for you: enjoy new discoveries about contact center AI innovation By leveraging data on your support channels, you can optimize your operations. Discover how to improve efficiency with AI innovation in contact centers. Catarina Coutinho
Customer Experience I’ll be there for you: moving towards 24/7 customer support Scaling your operations to 24/7 support is not a decision to take lightly. Discover some of the common challenges and how to do it successfully. Luís Pinto
Business Survival of the fittest: are BPOs ready to evolve? See what our VP of Global Alliances has to say about the way BPOs can evolve and thrive in a rapidly changing business environment. Edmund Ovington
