Language Adam MahlerFebruary 5, 2019・11 min readTranslating without an original: a literary scandal as big as The BeatlesLanguageMachine Translation Raquel MagalhãesJanuary 22, 2019・9 min readThat’s what she said: the impact of pop culture on languageLanguage Guy ClappertonJanuary 17, 2019・8 min readHow do you translate an idea?Language Rafaela CortezJanuary 15, 2019・10 min readThe revolution will be emojified: striving for truly representative emojiLanguage Francisco PeresDecember 6, 2018・6 min readHow languages die: 3 dead languages and what they can teach usLanguage Maria AlmeidaNovember 23, 2018・5 min readDoes language shape how you think?Language Rafaela CortezNovember 13, 2018・11 min readLife imitating art: the quest for a universal translatorArtificial IntelligenceLanguage Matthew CarrozoOctober 16, 2018・15 min readThe rise and fall of the English languageLanguageLocalization Maria AlmeidaAugust 7, 2018・8 min readThe 16 languages that you’ll need to support by 2022Customer ServiceLanguageLocalization Julie BeliãoJuly 26, 2018・11 min readHone your tone of voice. A linguistic perspective on how to talk to customersCustomer ServiceLanguageTone of Voice Mafalda FariaJuly 13, 2018・5 min readImproving customer support through self-service. Here’s how to get it right.Customer ServiceFAQsLanguagePosts navigation1 2 3 … 5 NextCustomer CentricThe weekly digest for the customer-obsessed
Adam MahlerFebruary 5, 2019・11 min readTranslating without an original: a literary scandal as big as The BeatlesLanguageMachine Translation
Raquel MagalhãesJanuary 22, 2019・9 min readThat’s what she said: the impact of pop culture on languageLanguage
Rafaela CortezJanuary 15, 2019・10 min readThe revolution will be emojified: striving for truly representative emojiLanguage
Francisco PeresDecember 6, 2018・6 min readHow languages die: 3 dead languages and what they can teach usLanguage
Rafaela CortezNovember 13, 2018・11 min readLife imitating art: the quest for a universal translatorArtificial IntelligenceLanguage
Matthew CarrozoOctober 16, 2018・15 min readThe rise and fall of the English languageLanguageLocalization
Maria AlmeidaAugust 7, 2018・8 min readThe 16 languages that you’ll need to support by 2022Customer ServiceLanguageLocalization
Julie BeliãoJuly 26, 2018・11 min readHone your tone of voice. A linguistic perspective on how to talk to customersCustomer ServiceLanguageTone of Voice
Mafalda FariaJuly 13, 2018・5 min readImproving customer support through self-service. Here’s how to get it right.Customer ServiceFAQsLanguage
