Retail Guilherme BarretoMay 30, 2019・8 min readWhat’s the hype about an omnichannel strategy?Customer ExperienceDigitalRetail Dennis SpruteNovember 15, 2018・8 min readHey Jude, take Customer Service and make it better, better, BETTERCustomer ServiceE-CommerceRetail Maria AlmeidaJune 11, 2018・8 min readThe death of retail? Not so fast.Customer ExperienceE-CommerceRetail Richard KalninsMay 10, 2018・5 min readSelling to Superman’s Mom: Multilingual Customer Support for Retail BrandsCustomer ServiceLanguageRetail Newsletter A weekly round up of the CX stories that hit home and change minds
Guilherme BarretoMay 30, 2019・8 min readWhat’s the hype about an omnichannel strategy?Customer ExperienceDigitalRetail
Dennis SpruteNovember 15, 2018・8 min readHey Jude, take Customer Service and make it better, better, BETTERCustomer ServiceE-CommerceRetail
Maria AlmeidaJune 11, 2018・8 min readThe death of retail? Not so fast.Customer ExperienceE-CommerceRetail
Richard KalninsMay 10, 2018・5 min readSelling to Superman’s Mom: Multilingual Customer Support for Retail BrandsCustomer ServiceLanguageRetail
