Tone of Voice Raquel MagalhãesNovember 7, 2018・7 min readIt’s not you, it’s me: how to deal with angry customersCustomer SuccessTone of Voice Julie BeliãoJuly 26, 2018・11 min readHone your tone of voice. A linguistic perspective on how to talk to customersCustomer ServiceLanguageTone of VoiceCustomer CentricThe weekly digest for the customer-obsessed
Raquel MagalhãesNovember 7, 2018・7 min readIt’s not you, it’s me: how to deal with angry customersCustomer SuccessTone of Voice
Julie BeliãoJuly 26, 2018・11 min readHone your tone of voice. A linguistic perspective on how to talk to customersCustomer ServiceLanguageTone of Voice
