De fleste virksomheder kommunikerer med deres kunder på engelsk. Men sandheden? Engelsktalende udgør kun omkring en fjerdedel af internetbrugere rundt om i verden.
Siden starten i 2013 har Unbabel været banebrydende i kategorien Language Operations (LangOps), hvilket gør det muligt for teams på tværs af virksomheder nemt at interagere med kunder på ethvert sprog, de taler.
Prisvindende teknologi kombineret med menneskelige redaktører for mere pålidelige oversættelser
Vores sprogteknologier kombinerer avanceret kunstig intelligens med vores proprietære fællesskab af menneskelige redaktørere for hurtige, effektive oversættelser af høj kvalitet, der bliver smartere med tiden. Unbabels maskinlæringsoversættelser sørger for ensartet og flersproget kundesupport og lokalisering i stor skala, så små virksomheder og virksomheder på globalt plan kan levere fremragende kundeoplevelser i hele verden.
Vores team
Ledelse
Unbabel blev grundlagt i Lissabon, Portugal af CEO, Vasco Pedro, og medstifterne João Graça, Sofia Pessanha, Bruno Silva og Hugo Silva.
Vasco Pedro
Medstifter og administrerende direktør
João Graça
Medstifter og Chief Technology Officer
Kathryn Keenan
Vice President of Revenue
James Palmer
Chief Financial Officer
Ana Becker‑Weinberg
Chief Executive Officer of EVS Translations
Leah Buccellato
Chief People Officer
Jason Richardson
Vice President of Customer Operations
José Pedro Nunes
Vice President of Engineering
Kerry Scobie
Vice President of Community
Gil Coelho
Head of Product
Gabriele Manasse
Vice President of Growth
Vasco Pedro,
Medstifter og administrerende direktør
Vasco Pedro is a co-founder and Chief Executive Officer of Unbabel. He founded Unbabel and its new category creation, LangOps, in 2013, alongside João Graça, Sofia Pessanha, Bruno Silva, Hugo Silva during a surfing trip in Arrifana, Portugal. Under this leadership, Unbabel has since expanded globally with offices in San Francisco, California, and additional US hubs in New York and Pittsburgh, and a subsidiary office in Portugal. Leading brands like Pinterest, Skyscanner, Under Armour, Trello, and Oculus use Unbabel to make their customers happier and their support operations vastly more efficient. Vasco developed his love of both languages and technology during his time at Carnegie Mellon University, where he earned both his Master’s and doctorate in Language Technologies. Vasco then worked at both Siemens and Google, where he helped develop technologies to further understand data computation and language.
João Graça,
Medstifter og Chief Technology Officer
João Graça er medstifter, Chief Technology Officer, og er computergeniet bag Unbabel. João er født i Portugal og har studeret datalogi på ph.d.-niveau på et af Lissabons mest respekterede tekniske universiteter, Instituto Superior Técnico de Lisboa. I løbet af sin studietid har han udgivet en række anerkendte artikler om maskinlæring, computerforskning og computerlingvistik - som alle udgør grundlaget for Unbabels maskinoversættelsesmotor. Efter sin eksamen arbejdede João med INESC-ID, hvor han udviklede forskning i naturlig sprogbehandling (NLP) og fortsatte med at lave sin postdoc i NLP på University of Pennsylvania. João blev tildelt et Marie Curie, Welcome II-stipendium (2011), som han afslog til fordel for iværksætteri. Han arbejdede sammen med det nuværende Unbabel CEO, Vasco Pedro, på udviklingen af algoritmer til sprogindlæring og maskinindlæringsværktøjer og havde forskellige roller som forsker, inden han var med til at stifte Unbabel i 2013.
Kathryn Keenan,
Vice President of Revenue
Kathryn Keenan is the Vice President of Revenue at Unbabel. Kathryn oversees Unbabel Sales and Marketing and brings over a decade of experience in the enterprise tech industry. Since joining Unbabel in 2018 she led the Solutions Consulting team before taking on her current position. Prior to joining Unbabel, she led Implementation and Presales teams at Percolate (Seismic) and Beem. Having lived in Dublin, San Francisco and London before settling in Lisbon, she brings a global perspective and a deep understanding of diverse markets to our team. Kathryn graduated summa cum laude in Neurophysiology from Trinity College Dublin. This unique background has equipped her to tackle the challenges of the fast-paced tech world with scientific precision and a creative approach.
James Palmer
Chief Financial Officer
James Palmer is the Chief Financial Officer of Unbabel. He boasts more than 30 years of experience advising and leading global companies in a variety of technology-based services sectors with a speciality on leading business through complex sales and integration processes. He has recently overseen as successful refinancing of the supplier risk management service provider, Achilles, and was instrumental in the sale of UK-based email security business, MessageLabs, to Symantec for $700m. Prior to that, James had been President and Chief Executive of the state-owned telecommunications operator in Panama, Head of Marketing and Product Management for Cable & Wireless Global Businesses and Chief Operating Officer of their Regional Businesses organization. He is a past board member of the incumbent telecommunications businesses in the Maldives, Yemen and St Kitts & Nevis. He earned his M.A. in Mathematics and a diploma in Statistics from Cambridge University.
Ana Becker‑Weinberg,
Chief Executive Officer of EVS Translations
Ana Becker-Weinberg is Chief Executive Officer of EVS, an Unbabel company. She leads cross-functional business operations by overseeing key management functions, including strategy, excellence, compliance, M&A and business integration. Ana has over a decade of experience working across several continents and industries. Currently based in Lisbon, she speaks four languages, and spends her time between the Unbabel hubs, working with investors and executive teams on business transformation, scaling, and professionalization. Prior to joining Unbabel in 2019, Ana led strategic business-building and M&A activities at Maya Partners, leading the company’s investment and growth in Latin America. Additionally, at Brunswick Group, she served as advisor to the Chairman and Founder, and developed and implemented strategic projects and business development initiatives.
Leah Buccellato,
Chief People Officer
Leah Bucellato is Chief People Officer at Unbabel, where she oversees the onboarding, engagement and development of people across the global organization. She is a commercial HR professional with 14+ years of proven experience working for some of the most recognised and awarded creative, media, and tech companies. Prior to Unbabel, Leah helped Media Art Lab (MAL), the creative advertising agency for Apple, grow their London office from 20 to 200 people, and managed the Italy, Spain, and France offices. She led the implementation of the HR function, and set up processes for recruitment, induction, retention, benefits, and employee relations at App Business, a specialist app software company. Additionally, she led the HR team and created the global HR strategy for BBH, the global advertising agency that produced campaigns for top brands, including Audi, Axe, Google, and Virgin.
Jason Richardson
Vice President of Customer Operations
Jason Richardson er Vice President of Customer Operations hos Unbabel. Han leder og administrerer Unbabels kundeoperationsteam og arbejder tæt sammen med kunderne for at opretholde stærke relationer og sikre succes. Med mere end to årtiers erfaring inden for teknologibranchen har Jason udviklet fremragende ledelseskompetencer inden for etablering og vækst af organisationer, der skaleres og leveres, og har udviklet visioner og retningslinjer for service- og implementeringsorganisationer. Før han kom til Unbabel i 2020, arbejdede han som Senior Director, Global Customer Success for Qlkik - en førende leverandør af business intelligence-software. Som en leder, der sætter kunden i centrum, sikrer han, at kunderne konsekvent får den forventede værdi og er glade for oplevelsen.
José Pedro Nunes,
Vice President of Engineering
José Pedro Nunes is the Vice President of Engineering at Unbabel, responsible for our overall Engineering strategy, including delivery, hiring, and retention — and joins us with experience in managing large cross-functional teams, in multiple locations, and in fast-paced customer-focused contexts. José also held the role of Head of Engineering at BeReal, and prior to this he was the VP of Engineering at Reachdesk, one of the world’s fast-growing SaaS Startups. During his time at Reachdesk, he was part of the company’s executive team and held responsibility for all Engineering areas, from hiring and retaining the Engineering team to successfully delivering the roadmaps. José also had the role of Director of Engineering at Talkdesk — his responsibilities included delivering projects, making design decisions, hiring, and retaining a team of around +100 FTEs. Prior to this, José spent six years at Sky and held the position of Head of Technology for Sky’s OTT Product, Sky Store. Additionally, he was part of the board that managed the Sky Technology Center in Lisbon.
Kerry Scobie
Vice President of Community
Kerry Scobie er Vice President of Community på Unbabel. Hun er ansvarlig for at lede de funktioner, der er relateret til vores globale fællesskab af freelanceoversættere og lingvister, og hun fører tilsyn med udførelsen, udviklingen og driften af vores Oversættelsesservice. Kerry har en omfattende baggrund inden for ledelse og lederskab i kommercielle operationer i stor skala. Kerry var Global Delivery Director hos Lingo24, før virksomheden blev opkøbt af Unbabel, hvor hun ledede Service Delivery- og Vendor Management-teams på tværs af Lingo24s internationale knudepunkter, hvor hun drev den operationelle levering og udviklede forretningsvækst.Før det tilbragte hun mere end 15 år i IKEA-koncernen i forskellige lederstillinger inden for salg, drift og kunderelationer. Hun har en passion for forretning gennem mennesker og har en stærk tro på situationsbestemt og samarbejdsorienteret ledelse.
Gil Coelho,
Head of Product
As Unbabel’s Head of Product, Gil combines his aerospace engineering background with years of dedicated service at Unbabel, where he co-launched LangOps and played a pivotal role in the successful launch of the Unbabel Portal. An accomplished speaker, with appearances at events like WebSummit, Gil is a user-centric product leader, emphasizing impact and innovation in his work. He’s passionate about leading teams through empathy and shared vision and is committed to defining and executing product strategies that drive business success.
Gabriele Manasse,
Vice President of Growth
Gabriele Manasse is the Vice President of Growth at Unbabel, where he oversees all product-led growth initiatives, as well as the digital acquisition and engagement of customers. With 20 years of experience, Gabriele has a proven track record of leading business development teams within fast-growing high-tech companies across various sectors. He played a key role in expanding successful startups such as SuperDerivatives and AvaTrade into the European market. Additionally, he established AvaTrade’s first office in the European Union.
Before joining Unbabel, Gabriele co-founded and served as the CEO of Bablic, a SaaS solution for website and web application localization. Bablic gained tens of thousands of customers worldwide under his leadership. Gabriele successfully guided Bablic from its inception, through multiple fundraising rounds, to profitability, and ultimately oversaw its acquisition by Unbabel.
Based in Tel Aviv, Israel, Gabriele holds an MBA from INSEAD.
Unbabel er støttet af
Med strategiske partnerskaber låser vi op for flersproget support og tilpassede oversættelsesløsninger rundt om i verden
Vores talent og teknologi på højeste niveau er uovertruffen
Vi har samlet et mangfoldigt hold af eksperter inden for kunstig intelligens og respiratorbehandling (NLP), hvis enestående forskning og prisvindende gennembrud fortsætter med at sætte industristandarder.
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Unbabel er let at sætte op; deres indkøbs- og implementeringsteam gjorde det nemt at komme ind i systemet, og integrationen til Zendesk var problemfri og meget hurtig.
Fabien Dupont
Wargaming
Takket være Unbabel kan vi have højt kvalificerede agenter på alle de markeder, vi opererer på, hvilket optimerer ressourcerne og undgår problemer med manglende dækning på det ene eller det andet sprog.
Filippo dell'Anno
Rakuten TV
Unbabel er nemt at bruge, de har en gennemsigtig forretningspraksis (hjælpeartikler fortæller dig præcis, hvordan deres produkt fungerer), og servicen har altid været uovertruffen.
Talya Garman
Kongregate
Since easyJet has implemented Unbabel as a solution for our multilingual webchat, we have seen an increase of 4.2% on our CSAT, among other benefits on the operational level.
Simon Sequi
EasyJet
Alt er nemt at administrere, spore og opdatere. Det, der tidligere var en besværlig opgave, er noget, som en nybegynder kan lære på meget kort tid.
