Manage languages across your business
The Unbabel Portal is a self-service Language Operations hub that helps you operationalize the use of language across your business. It visualizes data on your subscriptions and usage, and provides valuable insights on key translation metrics like volume and quality.
View subscriptions, manage billing
The Portal holds all your subscription and billing data in one place, so you can view it autonomously. You can keep track of credits, monitor usage volume, review terms and conditions, manage billing, and even download invoices.
Quality you can measure
We have high standards when it comes to translation quality. Which is why we perform a quality analysis for every language pair, across every channel. The Portal allows you to dive deep into specific customer conversations to perform your own spot checks.
Visualize performance and progress
Our reporting provides a snapshot of things like translation volume, turnaround times, and agent performance. All this data is also visualized in the Language Brain where you can view it by language pair, channel type, or track your progress against historical metrics.
Utilize the full power of Unbabel, whenever you need it. Request translations in any of your active languages with Unbabel On-demand. Track, manage, and control all your requests and stay in the loop with instant notifications.
Ready to make your support multilingual?
We’d love to chat and share all the ways Unbabel can help your business thrive.
See why customers love Unbabel
Unbabel is easy to set up; their procurement and implementation teams made the onboarding easy and the integration to Zendesk was seamless and very fast.
Thanks to Unbabel, we can have highly skilled agents in all the markets we operate, optimizing resources and avoiding problems of lack of coverage with one language or another.
Unbabel is simple to use, they maintain transparent business practices (help articles tell you exactly how their product works), and service has always been above and beyond.
Since easyJet has implemented Unbabel as a solution for our multilingual webchat, we have seen an increase of 4.2% on our CSAT, among other benefits on the operational level.
Everything is easy to manage, track and update. What was once a laborious task is something a new starter can learn in a very short time.
Unbabel snags high performer position in G2's machine translation grid.
Machine translation software automates the process of translating text from one language to another.
- Translate text word for word, or incorporate rule or statistic-based functions
- Automate translation into multiple languages
- Instantly produce copy that can be edited by translators
- Provide tools for editing translated text
- Organize or allow for the management of translated text