Why you should switch to Unbabel

Standardized pricing

We make sure your money goes a long way, whether you have to deal with unexpected customer demand or scale your support in new languages and markets. And what’s more, no hidden costs and no additional purchases needed.

Quality, every step of the way

No separate workflows (and associated costs) for machine and human translations: Our global community of expert editors ensure high-quality translations every time, with empathy and that personal touch that machine translation alone simply cannot replicate.

Built exclusively for customer service

Unbabel’s translation workflows are built putting your customer service team first: We empower support agents with near-real-time translation designed for chat, email tickets, and FAQs. We offer robust industry-specific customization, retraining, and maintenance of the machine translation ecosystem — no domain expertise or resources required on your end.

We’re here for you

When you partner with us, you get a direct line to solution partners and Language Operations specialists focused on delivering continuous quality improvement. We maintain close relationships with a wide range of CRMs to ensure you always get the support you need.