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Unbabel for Genesys PureCloud

Enter the next dimension of multilingual support

Keep the conversation flowing in your customers’ native language with our easy integration for Genesys PureCloud.

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How it works

There’s never been a simpler, more reliable way to translate your support tickets.

Customers write to you in their native language

Translations are automatically added to your tickets

Craft your reply and send using Unbabel

Your customers just see helpful responses in their native language

Built to make you better

Boost your customer satisfaction

Customers are more comfortable when you respond in their native language. Fast native-quality support paves the way for a smoother customer experience — and higher CSAT scores.

Unleash your team’s potential

Your agents bring the support skills. We bring the language skills. With Unbabel for Genesys PureCloud, you can expand into new markets without hiring native agents.

Ready to get started?

Unbabel for
Genesys PureCloud

Increase customer satisfaction, get smarter ops, and localize your brand.