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About Unbabel
Our company
Unbabel enables modern enterprises to serve customers in their native languages, with always-on, scalable translation across digital channels. Powered by AI and refined by a global community of translators, Unbabel combines the speed and scale of machine translation with the authenticity that can come only from a native speaker.
Mission Statement
At Unbabel, our mission is to build universal understanding. By combining human expertise and artificial intelligence, we give businesses and their customers the ability to understand each other, make smarter choices, and have richer experiences.

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DownloadUnbabel in the media
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Customer Think
Why Data-Driven Language Operations is the Key to Customer Success
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CMS Wire
Automation Is Still Growing in the Workplace Despite Concerns
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Tech Crunch
Lisbon's startup scene rises at Portugal gears up to be a European tech tiger
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CGTN
Will technology end the English language's global domination?
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Forbes
Three Tips To Maximize Your Investment In Customer Service AI
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Customer Think
5 Predictions for Global Customer Service in 2021
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Customer Think
Language: The Untapped Opportunity for Global Customer Growth
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Venture Beat
We can reduce gender bias in natural-language AI, but it will take a lot more work
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Forbes
Slack: What The $27.7 Billion Deal Means For The Cloud And Salesforce.com
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AIthority
Daily AI Roundup: The 5 Coolest Things On Earth Today
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ComputerWeekly.com
Neural lingual cure-all: Unbabel open sources Machine Translation (MT) tool
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Inside Big Data
Why Humans Still Need to be Involved in Language-Based AI
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Multilingual.com
MultiLingual Friday Roundup: Unbabel
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Destination CRM
Unbabel Launches Unbabel Portal to Manage Customer Service Language Operations
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Forbes
Five Real Ways Artificial Intelligence Is Upleveling Customer Service
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Mission.org
Combining A.I. with Human Intelligence to Solve One of Humanity’s Biggest Problems
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Marcom Weekly
Sophie Vu leaves Vibes for CMO post at AI customer service platform
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Forbes
The Impact Of AI On Call Centres
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The Local Maximum
What’s New in Language Translation Tech with João Graça
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Sifted
Portugal’s top women investors
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Jumpstart Mag
Cloud is an “Unbeatable Megatrend”: Highlights and More from SaaStock Remote 2020
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Customer Experience Magazine
A Crash Course in Survival: What We Learned from Lockdown
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contact-centres.com
Contact Centres After COVID-19 – No Longer Business As Usual
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Jornal Económico Online (O)
Mais de 130 empresas unem-se para criar soluções tecnológicas de combate ao vírus
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ECO - Economia Online
Unbabel é uma das empresas mais inovadoras do mundo. Time Out Market em destaque
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