Scaling Smart: How to Find The Right BPO Partners When You Expand Your Customer Operationsnovember 2, 2021 Like most business leaders, you probably want to take your company global, penetrate new markets, and reach new customers. But you don’t have to do this alone; finding the right BPO partner is a great way to deliver excellent, always-on support to your customers worldwide. In this session with Giuseppe and Alvaro from Majorel, you’ll learn some proven methods to build out a robust customer support system and find economies of scale to lower costs and maximize ROI. In this session you’ll learn: What types of technology can assist your customer support team | How BPOs can help reduce the heavy lifting when transitioning to a global business | The tactics to put in place to ensure you’re delivering the best customer experience at all times.Alvaro BuesaSVP Global SalesGiuseppe FicarraVP, Global SalesVioleta SwartSenior Partnerships Manager Dela på Facebook Dela på Twitter Dela på LinkedIn LinkcopiedMore content LangOps Universe 2021 Unbabel’s Latest Linguistic Quality Assessment Product: An Exclusive First Look LangOps Universe 2021 The Great Unknown: The Role of Technology in Your Expansion Plan LangOps Universe 2021 Corporate Responsibility and Ethics in AI LangOps Universe 2021 Globalizing Translations Fearlessly: The Journey from Localization to LangOps LangOps Universe 2021 What is LangOps? LangOps Universe 2021 Knowing Your Communities: The Cultural Nuances of Localizing Customer Support LangOps Universe 2021 Exploring the Must-Have MT and NLP Technologies that will Enable Your LangOps Strategy LangOps Universe 2021 No Customer Left Behind: How to Combine Technology and Strategy to Design Customer-Centered Experiences for All LangOps Universe 2021 Transitioning Your Career: How to Prepare for the Future of Localization LangOps Universe 2021 How to Effectively Tackle Surges in Demand in Customer Service LangOps Universe 2021 From Salesforce to Diligent: One CX Champion’s Trajectory LangOps Universe 2021 Delivering Exceptional Customer Experience for Exceptional Customers