Unbabel enables you to provide native-quality customer support without slowing down your agents.
AI + Human
Native quality translation at scale
Augmented by award-winning artificial intelligence software, Unbabel’s community of 100,000 translators works around the clock to deliver trustworthy native-quality translations at scale for some of the world’s best-known brands.
Localized branding
Unmistakably you
Unbabel employs custom Machine Translation engines using state-of-the-art Neural Machine Translation (NMT) adapted to our customers’ domains, as well as client-specific glossaries and style guides to ensure translation quality and speed in every step of the way.
Self-learning MT
Better by the day
Because our MT models are self-learning, over time translation quality will only get better and the editing process more efficient.
Unbabel fits in seamlessly with everything we do in Zendesk. Pricing is very attractive, and quality outstanding, so it’s a no-brainer.
James Baldwin, Senior Manager of Customer and User Support
Translation speed
We deliver native-quality translations before your customers won’t even notice we’re there. But your agents will.
Our translation solutions integrate with the most popular CRM, Chat, and content management platforms, as well as custom solutions. No assembly required.
