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Translation quality

Serve your customers
with confidence

Unbabel enables you to provide native-quality customer support without slowing down your agents.

AI + Human

Native quality translation at scale

Augmented by award-winning artificial intelligence software, Unbabel’s community of 100,000 translators works around the clock to deliver trustworthy native-quality translations at scale for some of the world’s best-known brands.

Localized branding

Unmistakably you

Unbabel employs custom Machine Translation engines using state-of-the-art Neural Machine Translation (NMT) adapted to our customers’ domains, as well as client-specific glossaries and style guides to ensure translation quality and speed in every step of the way.

Self-learning MT

Better by the day

Because our MT models are self-learning, over time translation quality will only get better and the editing process more efficient.

Unbabel fits in seamlessly with everything we do in Zendesk. Pricing is very attractive, and quality outstanding, so it’s a no-brainer.

James Baldwin, Senior Manager of Customer and User Support

Translation speed

We deliver native-quality translations before your customers won’t even notice we’re there. But your agents will.

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Unbabel Integrations

Our translation solutions integrate with the most popular CRM, Chat, and content management platforms, as well as custom solutions. No assembly required.

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Customer Service Solution

Increase CSAT, get smarter ops, and localize your brand.