Serve your customers
Unbabel enables you to provide native-quality customer support without slowing down your agents.
AI + Human
Native quality translation at scale
Augmented by award-winning artificial intelligence software, Unbabel’s community of 100,000 translators works around the clock to deliver trustworthy native-quality translations at scale for some of the world’s best-known brands.
Unbabel employs custom Machine Translation engines using state-of-the-art Neural Machine Translation (NMT) adapted to our customers’ domains, as well as client-specific glossaries and style guides to ensure translation quality and speed in every step of the way.
Better by the day
Because our MT models are self-learning, over time translation quality will only get better and the editing process more efficient.
James Baldwin, Senior Manager of Customer and User Support
Unbabel fits in seamlessly with everything we do in Zendesk. Pricing is very attractive, and quality outstanding, so it’s a no-brainer.
We deliver native-quality translations before your customers won’t even notice we’re there. But your agents will.Learn More
Our translation solutions integrate with the most popular CRM, Chat, and content management platforms, as well as custom solutions. No assembly required.See all integrations
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Customer Service Solution
Increase CSAT, get smarter ops, and localize your brand.