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Translation quality

Serve your customers
with confidence

Unbabel enables you to provide native-quality customer support without slowing down your agents.

AI + Human

Native quality translation at scale

Augmented by award-winning artificial intelligence software, Unbabel’s global community of translators works around the clock to deliver trustworthy native-quality translations at scale for some of the world’s best-known brands.

Localized branding

Unmistakably you

Unbabel employs custom Machine Translation engines using state-of-the-art Neural Machine Translation (NMT) adapted to our customers’ domains, as well as client-specific glossaries and style guides to ensure translation quality and speed in every step of the way.

Self-learning MT

Better by the day

Because our MT models are self-learning, over time translation quality will only get better and the editing process more efficient.

Unbabel fits in seamlessly with everything we do in Salesforce. Pricing is very attractive, and quality outstanding, so it’s a no-brainer.

James Baldwin, Senior Manager of Customer and User Support

Translation speed

We deliver native-quality translations before your customers won’t even notice we’re there. But your agents will.

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Get to know our community

Our translators are at the heart of everything we do here at Unbabel. Discover our multilingual community of editors and learn more about our hybrid AI-human workflow.

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Customer Service Solution

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Increase CSAT, get smarter ops, and localize your brand.