eBook

Going Global with Customer Support: How and When to Build and Execute a Language Operations Strategy

Many businesses see language as a barrier to growth. In fact, in the 2021 Unbabel LangOps Survey, nearly a quarter of our respondents cited language as one of the top five blockers to global expansion. What if we told you language can drive your global expansion strategy?

    Introducing Language Operations (LangOps), a holistic approach that enables organizations to leverage people, processes, and technology to enable multilingual communication. By unifying all the translation and localization efforts across your business, LangOps empowers you to unlock hypergrowth and increase global customer satisfaction. 

    In our new ebook, Going Global with Customer Support: How and When to Build and Execute a Language Operations Strategy, you’ll learn:

    • How LangOps can help you quickly break into new markets and generate new revenue
    • Why the LangOps strategy is what you need to increase customer retention and brand awareness
    • How you can take your customer experience to the next level with LangOps
    • What to look for when hiring a LangOps function for your organization

    Download the ebook now and find out why more than 90% of business decision-makers believe that LangOps could be vital for their organizations’ global market strategy.