AI-Powered, Human-Refined Translation for Customer Support.
Deliver consistently stellar customer service in any language with Unbabel’s Language Operations platform.
Unbabel enables businesses of all sizes to deliver multilingual support at scale.
Offer seamless global support in any digital channel and in any language with the accuracy of advanced artificial intelligence, the speed of machine translation, and the polish of native-language editors.
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I want to go global with my business and scale into new languages.
How do I expand my customer support in more languages?
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I want to bring greater efficiency to my existing customer support.
How do I optimize customer service in every language?
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I want to keep costs flat while I grow my global support.
How do I reduce the costs of global customer operations?
Build customer trust anywhere in the world with Unbabel’s Language Operations platform.
Scale globally without compromising on quality.
Deliver consistent, stellar customer experience in every language.
Hire for expertise, not language skills.
Get the freedom to recruit based on knowledge and skills — leave the native-speaking to us.
Streamline all your language processes.
Unsilo your teams: Make sure your whole organization is working together, toward the same goal.
Get a holistic view of your language strategy.
Visualize and manage translation volumes, quality, performance, and more — any language, any time.
Translate wherever you are.
No need to install multiple tools or redesign your workflows. We work where you work.
See why customers love Unbabel
Here's the latest
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CS Market Research Insights: What’s Top of Mind in 2021
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The Unbabel Overview
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What’s Top of Mind for Global Customer Service Leaders in 2021
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Customer Service Market Research Insights: What's Top of Mind in 2021
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Logitech masters 300% ticket volume increase with Unbabel
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What is Language Operations?
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Microsoft saves 51% in multilingual support with Unbabel
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Guest Post: Why Your Customer Service Reps’ Happiness Matters as Much as Your Net Promoter Score
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Investing in the Future: Demystifying AI in Customer Service
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Scaling pains? Not on our watch
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Sky-high CSAT, in half the time
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Your Must-Have Checklist for Customer Service Efficiency in 2021
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Native-quality support translation? You can bank on it
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2020, and a Look into Unbabel’s Future
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Chat: A balancing act
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Customer Satisfaction scores that soar
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How to Master AI Technology for Customer Operations in 2021
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Guest Blog: How Springer Nature expanded local language support to 24/7 Customer Service in 11 Languages
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Breaking the speed limit with support translation
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Guest Blog: How Logitech Responded to a Global Surge in Customer Service Demand During COVID-19
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Increase your support deflection by 17.5%
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How does King keep players engaged?
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Guest blog: How Wargaming Improved Asian Language Support During 2020’s Gaming Surge
