You don’t have to speak the same language to be on the same page

Vasco Pedro is a co-founder and chief executive officer of Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual customer experience at scale. He developed his love of both languages and technology during his time at Carnegie Mellon University. After a degree in language and knowledge learning, Vasco went on to develop his master’s degree and doctorate around language technologies — an academic study that covered over a decade of research. Vasco then worked at both Siemens and Google, where he helped develop technologies to further understand data computation and language. He cofounded Unbabel in 2013. Vasco’s knowledge of bridging both language and technology is at the core of everything that is built at Unbabel. He is bilingual in Portuguese and English.

Ana is VP of Strategy & Operations at Unbabel, leading cross-functional business operations by overseeing key management functions, including strategy, excellence, compliance, M&A and business integration. Ana has over a decade of experience, having worked in several continents and industries. Currently based in Lisbon, she speaks 4 languages and spends her time between the Unbabel hubs, creating understanding across the business.

João is a co-founder, the chief technology officer and computational genius behind Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual customer experience at scale. Portuguese born, João studied computer science at doctorate level at one of Lisbon’s most well-respected technical universities, Instituto Superior Técnico de Lisboa. During his studies, he published a number of well-received papers on machine learning, computational research, and computational linguistics — all of which form the bedrock of Unbabel’s machine translation engine. After graduation, João worked with INESC-ID, developing research in natural language processing (NLP) and went on to do his postdoc in NLP at the University of Pennsylvania. João was awarded a Marie Curie, Welcome II Scholarship (2011), which he declined in favor of entrepreneurship. He worked with now Unbabel CEO, Vasco Pedro, together on the development of language learning algorithms and machine learning tools before co-founding Unbabel in 2013.

Sophie Vu is the chief marketing officer for Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual customer experience at scale. She partners with more than 150 customer-centric brands who trust Unbabel to power their multilingual customer service and experience. With more than 20 years of experience growing and leading innovative tech companies, Sophie has a strong pulse on the current and emerging market landscape. Her career includes strategy and management of marketing, communications, brand, and product strategy for leading tech brands. She has a graduate degree from the University of California, Los Angeles Anderson School of Management.

Leah Bucellato is the vice president of people for Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual customer experience at scale. Prior to Unbabel, Leah helped Media Art Lab (MAL), the creative advertising agency for Apple, grow their London office from 20 to 200 people and managed the Italy, Spain, and France offices. For The App Business, she created the HR function and built a first-class team. She also led the HR team and created the global HR strategy for BBH, the global advertising agency that produced campaigns for top brands, including Audi, Axe, Google, and Virgin.

James Palmer is the CFO of Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual support at scale. With over 30 years of experience, James previously advised a broad range of private equity-backed, emerging technology companies, and also worked and led high-revenue enterprise businesses such as Achilles Information Limited, Cable & Wireless Plc, and MessageLabs (now Symantec). He earned his M.A. in Mathematics and Statistics from Cambridge University.

Jonathan Sowler is the Vice President of Customer Apps at Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual customer experience at scale. Jonathan leads Unbabel’s R&D teams, focusing on the experience of Unbabel’s users that include: call center agents, marketers, software developers, localization and language specialists, and Unbabel’s internal team of LangOps specialists. Prior to Unbabel, Jonathan was a founder CTO at JCP, an internet security pioneer that was acquired by Sun Microsystems. Since then, Jonathan has built a strong track record as an engineering and product lead with startups to enterprise technology companies (including for Microsoft), and also delivering compelling products and engineering and delivery teams that engineers love. Jonathan joined Unbabel in 2019 after working with machine learning and alternative data teams at a London hedge fund.

Jason Richardson is the vice president of customer operations at Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual customer experience at scale. He leads and manages Unbabel’s customer operations team and works closely with customers to maintain strong relationships and ensure success. With over two decades of experience in the technology industry, Jason has developed outstanding leadership skills in seeding and growing organizations to scale and deliver. As a customer first leader he ensures customers consistently receive the expected value and are delighted by the experience.

Alex Cobb is the chief product officer of Unbabel, an AI-powered Language Operations platform that helps businesses deliver multilingual customer experience at scale. Alex is an accomplished technical leader, designer, developer, and entrepreneur with 20+ years of experience leading globally-distributed, enterprise-scale, agile software development organizations focused on product innovation and experience design of SaaS platforms and tools. Alex has a track record of successful startup exits, including Commercial Corp (acquired by Microsoft), Kony, Inc. (acquired by Temenos), and K2 Software, Inc. (acquired by Nintex). Before joining Unbabel, Alex co-founded Tachyon Solutions to provide advisory services to help startups and their VC / Private Equity firms achieve Product/Market Fit to accelerate customer adoption and revenue growth. Before Tachyon Solutions, Alex worked as VP of Product Management at K2 Software, Inc. — where he led product strategy, design, and development for K2’s portfolio of cloud and on-prem products acquired by Nintex. Alex holds a B.S. in Business Management and Finance from the University of Colorado at Boulder and applies his knowledge of product management to bridge the gap between business and technology.