Unbabel Partnerships
Unbabel works hand-in-hand with some of the world’s largest BPOs and outsourcing companies. They have the scale and operational expertise, then we step in with our AI-powered, human-refined translation platform. Together we’ve created custom, transformative, never-before-seen multilingual support initiatives for major brands worldwide.
We work with our partners to provide exceptional multilingual support around the world. Together we help brands…
Save money
by consolidating and moving contact centers to lower-cost locations.
Boost efficiency
by combining augmented machine translation with human editors for fast, high-quality translations that work anywhere.
Delight customers
by providing instant, authentic support in their native language.
Through the partnership with Unbabel we do not have to look at the best talent within a language, now we can hire the best people
Danny Kuivenhoven,
Head of Digital Transformation
For our customers
We work together with you and your BPO partner to help you reach your goals. We work closely to develop a joint solution that is seamless and makes sense for your bottom-line.
Unbabel has allowed TaskUs to drive growth, drive revenue and make things much easier for our end customers.
Violaine Duchateau,
TaskUs Customer Service Director
Hit the ground translating
Unbabel easily plugs into the customer service platforms you’re already using, acting like an instant, invisible translation layer between agents and customers. So you can offer multilingual support across multiple channels, including chat, email, and FAQs.
Here’s the latest
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Unbabel’s AI-Powered Language Operations Platform, Now on Dixa
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What Does the LangOps Team Do?
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How Unbabel Makes Localization Easier For Your Company
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Gaming Translation is More Difficult Than You Think
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Guest Post: How Fanatics Kept a Fan-Focused Customer Experience During Company Hypergrowth
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How Do Organizations Measure the Success of Language Operations?
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3 Ways AI Can Prepare Your Customer Support Team for Holiday Surges
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Organizations' Translation Efforts Have Accelerated. Here's Why.
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Gazing at the Future of Machine Translation Quality with MT-Telescope
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Guest Post: In Customer Service, Prioritize Loyalty Above All Else
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Launching Language Operations (LangOps): A Unified Language Strategy to Unleash Growth
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5 Ways AI Will Transform the 2021 Tokyo Olympic Games
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What’s New at Unbabel: Portal and Integration Updates for Happier, More Informed Agents
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What Culture Looks Like at Unbabel
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3 Ways AI Is Improving Customer Service
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New Unbabel Integration: Zendesk Agent Workspace
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Why Enterprise Companies Need an AI-Based Translation Service
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Guest Blog: Building Language-Agnostic Customer Support with Kiwi.com
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How Far Machine Translation Has Come (And Where It’s Going)
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How to Adopt Multilingual Customer Support
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From Idea to Product: How to Make Good on AI's Promise for Business
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How to Know When to Hire a LangOps Team for Your Business
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The Importance of Globalizing for Business Growth
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What’s New at Unbabel: Portal Glow-Up, New API, and More Language Pairs for Chat
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Meet Unbabel’s New CFO: A Conversation with James Palmer
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7 Customer Service Operational KPIs All International Businesses Should Measure
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Guest Blog: How GetYourGuide Tapped into New Markets and Streamlined Customer Service Operations
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3 Lessons Customer Service Teams Can Learn from T-Mobile’s Team of Experts Model
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Guest Post: Using Knowledge Centered Service to Transform the Customer Experience
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3 Reasons to Hire Customer Service Agents for Expertise, Not Language
