Unbabel Partnerships
Unbabel works hand-in-hand with some of the world’s largest BPOs and outsourcing companies.rnrn rnrnThey have the scale and operational expertise, then we step in with our AI-powered, human-refined translation platform. Together we’ve created custom, transformative, never-before-seen multilingual support initiatives for major brands worldwide.
We work with our partners to provide exceptional multilingual support around the world. Together we help brands…
Save money
by consolidating and moving contact centers to lower-cost locations.
Boost efficiency
by combining augmented machine translation with human editors for fast, high-quality translations that work anywhere.
Delight customers
by providing instant, authentic support in their native language.
Through the partnership with Unbabel we do not have to look at the best talent within a language, now we can hire the best people
Danny Kuivenhoven,
Head of Digital Transformation
For our customers
We work together with you and your BPO partner to help you reach your goals. We work closely to develop a joint solution that is seamless and makes sense for your bottom-line.
Unbabel has allowed TaskUs to drive growth, drive revenue and make things much easier for our end customers.
Violaine Duchateau,
TaskUs Customer Service Director
Hit the ground translating
Unbabel easily plugs into the customer service platforms you’re already using, acting like an instant, invisible translation layer between agents and customers. So you can offer multilingual support across multiple channels, including chat, email, and FAQs.
Here’s the latest
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Why Enterprise Companies Need AI-Based Translation Software
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Guest Blog: Building Language-Agnostic Customer Support with Kiwi.com
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How Far Machine Translation Has Come (And Where It’s Going)
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How to Adopt Multilingual Customer Support
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From Idea to Product: How to Make Good on AI's Promise for Business
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How to Know When to Hire a LangOps Team for Your Business
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The Importance of Globalizing for Business Growth
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What’s New at Unbabel: Portal Glow-Up, New API, and More Language Pairs for Chat
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Meet Unbabel’s New CFO: A Conversation with James Palmer
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7 Customer Service Operational KPIs All International Businesses Should Measure
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Guest Blog: How GetYourGuide Tapped into New Markets and Streamlined Customer Service Operations
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3 Lessons Customer Service Teams Can Learn from T-Mobile’s Team of Experts Model
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Guest Post: Using Knowledge Centered Service to Transform the Customer Experience
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3 Reasons to Hire Customer Service Agents for Expertise, Not Language
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The KPIs of Language Part 1: 3 Customer-Centric Metrics to Track Today
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Stop Asian Hate: It’s Time to Create Change
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Unbabel Wins Three Distinguished Customer-Centric and Growth Awards
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The Top 5 Traits of Customer-Centric Organizations
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How COVID-19 Ushered in the Next Revolution in Customer Experience
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Survey Says: What’s Top of Mind for Global Customer Service Leaders in 2021
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Guest Post: Why Your Customer Service Reps’ Happiness Matters as Much as Your Net Promoter Score
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Guest blog: How Wargaming Improved Asian Language Support During 2020’s Gaming Surge
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Guest Blog: How Springer Nature expanded local language support to 24/7 Customer Service in 11 Languages
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What is Language Operations?
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Guest Blog: How Logitech Responded to a Global Surge in Customer Service Demand During COVID-19
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How GoCardless Scaled its Customer Operations Without Increasing Headcount Using Unbabel
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2020, and a Look into Unbabel’s Future
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3 Ways the Translator’s Role Has Evolved with AI
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How to Master AI Technology for Customer Operations in 2021
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How TuneCore Expanded its Global Customer Operations with Unbabel
