Unbabel works hand-in-hand with some of the world’s largest BPOs and outsourcing providers. They bring scale and operational expertise, and we provide our AI-powered, human-refined machine learning translation technology. Together, we’ve created custom, transformative, never-before-seen multilingual support initiatives for some of the biggest brands worldwide.
by consolidating and moving contact centers to lower-cost locations.
by combining augmented machine translation with human editors for real-time, high-quality translations that work anywhere.
by providing instant, authentic support in their native language.
Through the partnership with Unbabel we do not have to look at the best talent within a language, now we can hire the best people
Head of Digital Transformation
We work together with you and your BPO partner to help you achieve your customer support goals. We work closely to develop a translation process that is seamless and makes sense for your bottom-line.
Unbabel has allowed TaskUs to drive growth, drive revenue and make things much easier for our end customers.
TaskUs Customer Service Director
Unbabel easily plugs into the customer service platforms you’re already using, such as Zendesk, Salesforce, Intercom, and Freshworks, serving as acting like an instant, invisible translation layer between agents and customers. So you can offer multilingual support to your target languages across multiple channels, including chat, email, and FAQs.