Unbabel works hand-in-hand with some of the world’s largest BPOs and outsourcing companies. They have the scale and operational expertise, then we step in with our AI-powered, human-refined translation platform. Together we’ve created custom, transformative, never-before-seen multilingual support initiatives for major brands worldwide.
We work with our partners to provide exceptional multilingual support around the world. Together we help brands…
Save money
by consolidating and moving contact centers to lower-cost locations.
Boost efficiency
by combining augmented machine translation with human editors for fast, high-quality translations that work anywhere.
Delight customers
by providing instant, authentic support in their native language.
Through the partnership with Unbabel we do not have to look at the best talent within a language, now we can hire the best people
Danny Kuivenhoven,
Head of Digital Transformation
For our customers
We work together with you and your BPO partner to help you reach your goals. We work closely to develop a joint solution that is seamless and makes sense for your bottom-line.
Unbabel has allowed TaskUs to drive growth, drive revenue and make things much easier for our end customers.
Violaine Duchateau,
TaskUs Customer Service Director
Hit the ground translating
Unbabel easily plugs into the customer service platforms you’re already using, acting like an instant, invisible translation layer between agents and customers. So you can offer multilingual support across multiple channels, including chat, email, and FAQs.
Here’s the latest
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Are Gen Z Gamers Cranking Up the CX Difficulty Level?
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The Impact of Language Operations on Improving CSAT Scores and Other Customer Support KPIs
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The Business Impact of Translation and Localization
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Cybercrime Customer Care: Deliver Multilingual Support in an Emergency
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Gaming Customer Service Is Lagging: Here’s How Multilingual AI Can Reboot It
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i18n vs l10n: Internationalization and Localization Decoded
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Greasing the Multilingual Marketing Wheels: How Global Brands Are Translating Content at Scale
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Translation vs Localization: Everything You Always Wanted to Know but Were Afraid to Ask
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How to Improve CSAT Scores During Travel Surges
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Guest Post: Nespresso’s Secret Brew to Building a Customer-Centric Business
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Global Content Strategy to Drive Growth and Revenue
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The 10 Easiest Languages to Learn, as Rated by Unbabel
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Metaverse Gaming: Building an Immersive Customer Experience
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Why Fintech Is Disrupting the Customer Experience in Banking
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Crypto Customer Service: The Role Translations Play in Cryptocurrency Adoption
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iGaming Expansion: Up Your Ante With a Multilingual Player Experience
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Meet the Human Translators Behind Unbabel’s AI-Driven LangOps
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Is Your Global Emoji Game CX-Optimized?
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What’s New at Unbabel
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New Report: Global Trends in Marketing Localization for 2023
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The Art and Science of Language Translation
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UX Localization: Design Beyond (Language) Borders
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Providing a Sky-High Travel Experience — Before, During, and After — with AI Machine Translations
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Recommerce Revolution: Can Your Translation Strategy Keep Up?
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Unbabel + Freshdesk Language Masterclass = The Secret Sauce to ACE Your Multilingual Customer Experience
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Unbabel Translates the 10 Hardest Languages to Learn, So You Don’t Have To
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Hidden Sectors Supporting the Hospitality Experience: Creating Better Guest Experiences Through Localization
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How Unbabel Delivers Scalable, High-Quality Translations
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Digital Marketing World Forum (DMWF) Recap: How Global Brands Are Enabling Content Translation at Scale
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Economic Downturn: A CX Death Knell?