Zendesk Support.Anywhere in the World.
Unbabel enables your agents to provide instant multilingual customer support, with the ease of machine translation plus the finesse of a human.
We help businesses to provide seamless multilingual customer support across various Zendesk channels like Agent Workspace, Support Tickets, Live Chat, and Help Center (Guide).
Fully GDPR and CCPA compliant with robust data encryption and anonymisation, our platform ensures the utmost privacy and security.
Your customized translation engine recognizes your unique brand voice, and learns from customer interactions and editor input over time.
We grow alongside companies, adding new languages based on demand so you can grow and expand into new markets.
We partner with major BPOs and support providers to offer multilingual customer support around the globe.
We’re with you every step of the way, offering premium customer support and a dedicated customer success team.
Unbabel integrates with major customer services platforms you already use, or we offer custom APIs to fit your needs.
Deliver extraordinary customer service across multiple languages.
Improve first contract resolution
Hire the best agents, regardless of what language they speak
Scale according to volume spikes
Reduce the costs and the difficulty of hiring native speakers
Make customer service profitable
Adriana Vazquez Del Mercado,
Head of CX, Core Operations
Unbabel for Zendesk requires an Unbabel account. You can enable your agents to become multilingual in 3 simple steps: