We enable efficient, AI-powered, high-quality translations, so that enterprises can support a growing customer base and win over players across the globe.
The Unbabel approach for gaming
Your customized translation engine ensures natural, on-brand agent replies in every language. And that kind of personalized support earns you points with players.
With scalable chat and email translation plus a multilingual help center, you’ll be there for customers 24/7 — exceeding expectations wherever and whenever they’re playing.
Localizing gameplay and narratives is second nature — so don’t let your customers down with English-only support. Unbabel lets you provide comprehensive multilingual coverage, even in expensive or low-volume languages.
Unbabel helps you deliver a consistent customer experience across the globe, in the channels your customers expect, while maintaining the workflows your agents are used to.
We translate inbound and outbound chat conversations in a matter of seconds.
We integrate seamlessly with your existing email platform, so agents can respond to customers in minutes.
We help you publish high-quality help center content in a range of languages.
Unbabel gives you the freedom to create a cost-saving location strategy that works for your business. Instead of hiring a large team of expensive native-speaking agents, you can consolidate your physical footprint, or hire fewer agents in cost-effective places.
Our efficient translations make any agent multilingual, so you can focus on recruiting agents with a passion for gaming. Unbabel’s intuitive user experience requires no training — giving you back the time and resources you need to get agents well-versed in all your titles.
Our platform was built with data protection in mind. Fully GDPR and CCPA compliant, with robust data encryption and anonymization to ensure the utmost privacy for our customers and their customers.