In any global marketing or customer service operation, the pressure to present the right content, to the right audience at speed and scale, is paramount. But even more vital — delivering quality content in the language your customer understands.

With the rise of AI and its applications in content operations, translation strategies have become a key component of a successful global customer service operation. 

In this guide, discover how a successful content translation strategy coupled with AI technology can help your business:

• Increase CSAT scores, customer loyalty, and revenue growth
• Scale and optimize real-time, quality content translation efforts
• Enable multilingual, self-service efforts such as online chat, email, and online FAQs