The State of Multilingual CX in Germany

Consumer trends global brands must know before expanding to Germany

Any brand growing globally must have a grasp of the consumers in every new market. If your next destination is Germany, we’ve got you covered.

With the latest insights you need on what consumers expect from brands, how you can gain their trust and loyalty, and what the holidays have in store for your business, this guide will help you help you build relationships with the discerning German consumer.

Here’s a sneak peek of what you can expect from this guide:

  • The connection between customer loyalty and native-language communication
  • Channels in which you can connect with German consumers
  • Missteps you can avoid in multilingual customer service
  • How German consumers plan to shop this holiday season

Download the guide now and start building your German expansion strategy.