blogs Archives - Page 31 of 53 - Unbabel

General Solution

Revealed: Billboard’s 2021 International Power Players

Blog

7 Customer Service Operational KPIs All International Businesses Should Measure

AI, Automation & Tech

Why artificial intelligence remains a smart investment for many online retailers

General Solution

Removing language barriers with AI-powered technology: An interview with Vasco Pedro

Blog

Guest Blog: How GetYourGuide Tapped into New Markets and Streamlined Customer Service Operations

CX

The Evolution Of Localization: Why LangOps Is The Next Frontier

AI, Automation & Tech

3 Lessons Customer Service Teams Can Learn from T-Mobile’s Team of Experts Model

Blog

Guest Post: Using Knowledge Centered Service to Transform the Customer Experience

CX

Despite the rise of remote work, tech hubs are here to stay

AI, Automation & Tech

Panasonic translates customer service requests with AI

Blog

3 Reasons to Hire Customer Service Agents for Expertise, Not Language

Blog

The KPIs of Language Part 1: 3 Customer-Centric Metrics to Track Today