Product & Customer Marketing Manager

CX

Despite the rise of remote work, tech hubs are here to stay

AI, Automation & Tech

Panasonic translates customer service requests with AI

Blog

3 Reasons to Hire Customer Service Agents for Expertise, Not Language

Reports

Mastering AI Technology for Customer Operations in 2021

Blog

Stop Asian Hate: It’s Time to Create Change

Customer Service/Support

European Contact Centre and Customer Service Awards 2020

General Solution

Inc. 5000 Regionals: California 2021 The Top 250 Fastest-Growing Private Companies in California

Customer Service/Support

Recipients of the 2021 CUSTOMER Products of the Year Award Announced

Customer Service/Support

New data on what CX customers want most

Blog

Unbabel Wins Three Distinguished Customer-Centric and Growth Awards

General Solution

Unbabel Bolsters U.S. Market Presence, Ranks No. 70 on Inc. Magazine’s List of California’s Fastest-Growing Private Companies

Customer Service/Support

How Humans and AI Can Propel Customer Experience with Vasco Pedro of Unbabel