Blog Groupon’s Guide to Holiday Support: From Backlog to Bliss With Adam Lindsey, Senior Director, Global Service Operations
Case Studies How Groupon relied on Unbabel to consolidate 100% global customer service support in India
Blog Recap: Breaking Down Language Barriers: Strategies for Effective Customer Support Communication With Panasonic, Bolt, and Stuart
Blog Customer Heroes: PayPal’s Blueprint for Creating a Global Support Team With Josh Taylor, Director Servicing Strategy at PayPal and Violeta Swart, Webinar Host at Unbabel
AI, Automation & Tech The Multilingual Opportunity: Why Brands Must Offer Native-Language Communication