VP of Customer Experience, True Classic
Webinar Host, Unbabel
It’s a known fact that it’s more cost-effective to grow existing customer business, than acquiring new ones. So it’s no surprise why more organizations are shifting their efforts to customer retention strategies rather than acquisition, especially in this climate.
But with so many different changes you can implement, where should you start?
We spoke to Breanna Moreno, to learn which tactics are most effective and which tips you can implement right away.
In this webinar we discussed: