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Our Customers

These companies are using Unbabel’s Apps and translation API to communicate with clients in their native language.

oculus

Without Unbabel, Oculus would have to invest in an Asian support center - that would represent a huge investment they just saved.
Oculus

Pinterest

Providing responses in a user’s native language definitely helps improve Customer Satisfaction levels across different languages.
Pinterest

cambly

We converted some of our largest customers after providing customer support in their own language using Unbabel.
Kevin Law, Cambly

skyscanner

Unbabel have proven themselves to be a valuable partner, covering languages that were difficult for us to offer. Their support is excellent, and we are very happy with their services.
Jon Thorne Global User Satisfaction Manager, Skyscanner

trello

We provide international support by using Unbabel to translate from English. We have a Zap that lets us know when Unbabel emails us back with the completed translation.
Emily Chapman, Trello

viki

Unbabel has been an amazing addition to our customer support. It's rare to find a service that provides speedy, high quality translations from real people -- and on top of that, it's easy to use!
Carly Sabine Community Support, Viki

weebly

When setting their operations in Europe, Weebly relied on Unbabel Translate for Zendesk, to communicate with a new set of languages they didn't support before. 
Weebly

bit4coin

Unbabel supercharges our Customer Support. Everything worked smoothly and the delivery times of translated ticket answers was much lower than we expected.
Dolf Diederichsen CEO, bit4coin

myfitnesspal

We started by testing the translation of our Help Articles into one language. What we found was a decrease in the number of support cases by 20% and customer satisfaction increase by 50%! A clearly positive ROI!
Julie Monniot-Gaillis Localization Coordinator, MyFitnessPal

musement

Thanks to the integration of Unbabel’s API we’ve been able to obtain curated translations in several languages directly on our platform’s backend almost in real time. Great service, no doubt!
Claudio Bellinzona Co-Founder - VP Content Operations, Musement

cubigo

Cubigo is all about caring - so supporting customers in their own language just comes as natural.
Edward Jenner Project Manager, Cubigo

Circle

Trust is an essencial part of every fintech company. For Circle supporting their users in their own languages is an essential part of building users trust
Circle

change.org

On Change.org, people from 196 countries connect across geographic and cultural borders to support causes they care about. Unbabel Translate for Zendesk allows them to communicate seamlessly.
Change.org

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