Topic: CX Archives - Page 12 of 14 - Unbabel

CX

Mastering AI Technology for Customer Operations in 2021

AI, Automation & Tech

3 Lessons Customer Service Teams Can Learn from T-Mobile’s Team of Experts Model

Blog

Guest Post: Using Knowledge Centered Service to Transform the Customer Experience

CX

Despite the rise of remote work, tech hubs are here to stay

AI, Automation & Tech

Panasonic translates customer service requests with AI

Blog

3 Reasons to Hire Customer Service Agents for Expertise, Not Language

Blog

The KPIs of Language Part 1: 3 Customer-Centric Metrics to Track Today

Customer Service/Support

European Contact Centre and Customer Service Awards 2020

Customer Service/Support

New data on what CX customers want most

Blog

Unbabel Wins Three Distinguished Customer-Centric and Growth Awards

General Solution

Unbabel Bolsters U.S. Market Presence, Ranks No. 70 on Inc. Magazine’s List of California’s Fastest-Growing Private Companies

Blog

The Top 5 Traits of Customer-Centric Organizations

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