Know what they’re saying, respond faster to their queries, and increase satisfaction overall. Unbabel integrates seamlessly into your existing workflows, so you won't even have to think about translation. It just happens.
With language a consideration of the past, you can recruit and deploy your workforce where it makes most sense.
Bring customer operations home, or keep it close to where it matters most. It’s time to hire for talent, not language ability.
Unbabel delivers multilingual customer communication at a quality, speed and price no one else can match. We combine the quality of professional-grade translation at the scale and speed of the Internet — we like to call it Translation as a Service.
If language weren’t a barrier, what better decisions could you make? Where to deploy your teams, how to optimise front-line agents, what to automate, where to invest savings?
Take control of your global customer experience operations with Unbabel.
Unbabel unlocks multilingual communication for global businesses.
Unbabel delivers professional-grade translation of the customer communications that power your business in a matter of minutes. Under 10 for support emails, and near real time for live chat.
Unbabel combines the best of machine and human intelligence to deliver your brand voice in every language. Always sound like a native with state-of-the-art tech adapted to your requirements.
The Unbabel platform and its seamless integrations with leading customer service systems give your team multilingual superpowers without changing their workflows.
Unbabel's 150+ people are based in Lisbon, San Francisco, New York City and London.
We are backed by Scale Venture Partners, Notion Capital, M12, Salesforce Ventures, Samsung NEXT, and more.