WEBINAR
How to Manage Global Customer Experiences at Scale
Cross geographical barriers and meet your customers where they're at.
Judy Li
Solutions Specialist, Unbabel
David Rostan
Co-Founder & Head of Revenue, Stonly
As your company grows to reach new corners of the globe, so do questions around how to best support global customers. Distributed teams, multilingual support, and varying local customs can add to the complexity of the process. But with the right processes and tech in place, scaling up for global expansion doesn’t always have to be a daunting task.
Watch as experts from Unbabel and Stonly show you how to empower your global support team to deliver seamless and consistent customer experiences on a global scale.
In this on-demand webinar, they outline how to:
- Create a global support strategy without overwhelming your team
- Enable customers to self-solve more often no matter their location
- Reduce hiring costs by instantly making any agent multilingual
- Provide agents with the right guidance for their region when & where they need it
Check out the webinar recap:
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