Our chat translations are so fast and seamless, your workforce will become language-agnostic. Unbabel allows all your agents to chat instantly in any language, so you can deploy them as needed to easily tackle peak volume times. Your average handle and turnaround times won’t be impacted, and it’s easy to scale when you’re ready to add future languages.
We translate both inbound and outbound chat conversations from your customer’s language to your support agent’s language in a matter of seconds. We keep the conversation anonymized to ensure privacy, and our domain-specific style guides ensure brand consistency.
All this happens within the chat platforms your agents are already familiar with:
And if you’re looking for something else, Unbabel also offers robust, flexible APIs to meet your needs.