Unbabel easily plugs into your existing support platform, so agents can respond to customer emails in a matter of minutes. No matter what language they speak, or where they’re located. This means you can allocate your workforce and scale globally with ease.
We use a hybrid approach: augmented machine translations that are edited by native speakers for authenticity and accuracy. Plus, our translation engines are built with custom glossaries and style guides to mirror your brand’s tone and voice so you can maintain high-quality support around the globe.
All this happens within the email platforms your agents are already familiar with:
And if you’re looking for something else, Unbabel also offers robust, flexible APIs to meet your needs.