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Right on the money

Unlock operational efficiency and support your growing customer base with quick, native-quality customer service translation.

Leading brands trust Unbabel for their multilingual customer support

  • Monese
  • GoCardless

The Unbabel approach for Fintech

Disruptive banking calls for rock-solid customer support. Unbabel lets you deliver amazing native-language customer experiences more efficiently than ever before.

Time is money

Don’t leave your customers waiting. Answer their burning and complex questions in their native language, simply by clicking “Send with Unbabel”.

Do more with superagents

Never recruit for language skills again. Assemble a team of your very best agents and empower them to speak any language.

Unlock efficient support

Let customer support be the key differentiator. Unlock efficient support with AI-powered, human refined support translation.

Security

Keep customer data safe and sound

Unbabel delivers native-quality translation, without ever compromising the integrity of your customers’ data. We acknowledge the high-security standards and privacy regulations of the Fintech industry. Our solution is fully GDPR-compliant, identifying and removing all PII from our translation pipeline, and anonymizing all financial information.

Operational efficiency

Grow faster with flexible support

With language a non-factor, you can grow and scale your business quickly. Enter new markets or expand existing ones by simply layering Unbabel on top of your support workflow. A team of Unbabel-powered superagents makes covering long-tail and expensive languages fast and cost-effective.

Customer satisfaction

Digital support with a deeply personal touch

Banking is hard enough without the language barrier. Recruit for people skills, and let Unbabel take care of the language skills. Nail banking jargon in every language and provide the best customer experience with a skilled team equipped with product expertise.

Unbabel works straight out of the box, and the human element to Unbabel’s translation platform really lends a sense of security and trust. Our customers are demonstrably happier since we began using Unbabel.

Lauri Haav, Head of Customer Loyalty

Unbabel for Fintech

Ready to get started?

Improve customer experience and streamline your operations, with scalable support translation across digital channels.