Unbabel makes your customer service agents instantly multilingual so they can effortlessly communicate with any customer, anywhere in the world. See how our hybrid AI and human solution can reduce cost, meet surges, support your growth, and deliver exceptional service.
Build the best team
Don’t let language be a barrier to excellence. Hire the best talent, expand rapidly to new markets, and raise agent utilization.
Deliver quality
With machine translations tailored to customer service support, combined with humans in the loop to offer progressive machine learning Unbabel provides the highest quality translation.
Integrate seamlessly
It’s your way of working, with no disruptions to your workflow. We integrate into your CRM and layer into the digital channels you already use: email, chat, FAQ, and social media.
Streamline operational efficiency by staffing and make any agent multilingual, instantly. Plus, help maintain customer loyalty by focusing on people skills, not language skills.
Recruit from a wider pool of candidates and onboard agents faster to achieve peak utilization without having to seek out and factor in language expertise.
Give your existing, centralized support team the ability to translate instantly into any language and don’t worry about the cost, pressure, and time investment of hiring locally.