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Customer Service/Support

Language: The Untapped Opportunity for Global Customer Growth

General Solution

We can reduce gender bias in natural-language AI, but it will take a lot more work

AI, Automation & Tech

Three Tips To Maximize Your Investment In Customer Service AI

General Solution

Will technology end the English language’s global domination?

Reports

Checklist for Customer Service Efficiency in 2021

General Solution

INTERACT – International Network On Crisis Translation

Language Guides

Dutch | Language Guide

Language Guides

German | Language Guide

General Solution

Unbabel Launches COMET, Blazing New Trail for Ultra-Accurate Machine Translation

Blog

The Gift and the Curse: Handling Holiday Customer Service Surges

Blog

6 Ideas to Optimize Customer Service Operations and Scale Teams

Blog

The Top 3 Gaming Customer Service Challenges (And How AI Can Solve Them)

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