Unbabel embeds translations directly into your existing Helpshift workflow. Our plug-and-play integration allows your agents to provide seamless multilingual support in any language, without missing a beat.
Customer-centric organizations want their customers in Germany to have the same great support experience as their customers in Japan, without having to hire expensive native speakers for every language.
Unbabel enables all customer support agents to instantly become multilingual.
With the efficiency of augmented machine translation and the local nuance of our post-editors, Unbabel empowers all customer support agents to communicate with customers in any language, giving organizations increased flexibility, productivity, and lower operating costs.
Agents can continue to work on the channels where they already spend most of their time. Unbabel acts like an invisible layer between Helpshift and your customers and automatically provides translations within your existing workflows.
Our platform was built with data protection in mind. Fully GDPR and CCPA compliant, with robust data encryption and anonymization to ensure the utmost privacy for our customers and their customers.
The Unbabel Portal provides more transparency and control over your multilingual support. It’s a self-service LangOps hub where you can manage day-to-day tasks, like translation volume and billing, while also gaining high-level insights that could impact operations.