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Unbabel for Salesforce

Enter the next dimension of multilingual support

Serve your customers in their native language with easy integrations for Service Cloud, Live Agent, and Knowledge.

Request a demo

How it works

There’s never been a simpler, more reliable way to translate your support tickets.

Customers write to you in their native language

Translations are automatically added to your tickets

Type your reply under the Email translation tab

Your customers just see helpful responses in their native language

Built to make you better

Boost your customer satisfaction

Customers are more comfortable when you respond in their native language. Fast native-quality support paves the way for a smoother customer journey — and higher CSAT scores.

Unleash your team’s potential

Your agents bring the support skills. We bring the language skills. With Unbabel for Salesforce Service Cloud, you can expand into new markets without hiring native agents.

Ready to get started?

Unbabel for Salesforce Service Cloud

How it works

Chat with your customers in their native language — and without awkward silences.

Receive inbound messages in your preferred language

Craft a reply without having to think about translation

Your customer receives a native reply in near real time

Built to make you better

Boost your customer satisfaction

Customers are more comfortable when you respond in their native language. Fast native-quality support paves the way for a smoother customer journey — and higher CSAT scores.

Unleash your team’s potential

Your agents bring the support skills. We bring the language skills. With Unbabel for Salesforce Live Agent, you can expand into new markets without hiring native agents.

Ready to get started?

Unbabel for Salesforce Live Agent

How it works

Quickly produce and manage your multilingual self-service content.

Write and edit self-service content in your team’s preferred language

Select content and request translations

Receive drafts in every language, and you’re ready to publish

Built to make you better

Boost your customer satisfaction

Customers are more comfortable when you respond in their native language. Fast native-quality support paves the way for a smoother customer journey — and higher CSAT scores.

Unleash your team’s potential

Your agents bring the support skills. We bring the language skills. With Unbabel for Salesforce Knowledge, you can expand into new markets without hiring native agents.

Ready to get started?

Unbabel for Salesforce Knowledge