Is General Purpose Machine Translation Right for My Business?
November 8, 2022
Today, we have a wide array of low cost translation tools at our disposal. In this session, we are joined by customer service specialist Dominic Pettit who has rolled out 24/7 translation services for approximately 40,000 tickets per month in 11 languages across existing teams around the globe. He can talk about the challenges his team faced with low cost tools, and the value they’ve seen with having the right tools in place — those that can account for your brand tone, take into account security concerns, and be a reliable source for marketing and customer support teams.
