After years of hype, Artificial Intelligence (AI) is getting real, and one of the top use cases is Customer Service. Discover how leveraging AI can help drive efficiencies, reduce team churn and delight customers.
In 2020, 85 percent of organizations use AI in their applications, and one of the most common use cases is customer service.
If done right, AI can make teams more efficient by automating otherwise manual processes. But how can you ensure teams don’t get lost in the novelty and actually invest in AI with proven ROI?
Get a sneak peek into the essential use cases of AI in Customer Service