Director Servicing Strategy, PayPal
Webinar Host, Unbabel
435 million users worldwide and counting. Trying to support every single one of those customers is a monumental task, but for PayPal it’s been a challenge which they overcame, thanks to a carefully crafted, global support strategy.
From localizing their marketing efforts, to being able to provide support in any language, PayPal’s journey to having a global presence has involved a lot of lessons along the way.
In this episode we spoke to Josh Taylor, to learn more about what he picked up from his experiences, and how they can make a difference to your approach to global customers.
In this webinar you’ll learn:
Check out the webinar recap:
To watch the episode in full, please sign up using the form.