Lisbon, Portugal: Limited registration is now open for Unbabel’s Customer Centric Conference (CCC), which will bring together key experts, technology and ideas at the heart of customer experience from across Europe and North America.
The conference will see experts presenting and attending from Vimeo, Rakuten Marketing, Majorel, Concentrix, Universe, and Booking.com, among others.
The AI-powered, human-refined translation customer service solution provider is releasing a small number of tickets for customer experience specialists to join its customers, industry influencers, key speakers and media as they discuss the key trends, challenges, and opportunities in customer service today.
Held during Lisbon’s most iconic celebration time, attendees of the June 6th event will get an opportunity to enjoy the city’s festivities as well as insight from some of the top customer service advocates in the industry, with several customer case studies presented live during the course of the day.
The event will also give attendees the chance to network with peers and Unbabel executives, as well as participate in an interactive, discussion-led agenda. There will be a series of breakout sessions under the following themes.
“Doing more with less”: Leveraging technology to support a bigger number of increasingly demanding global customers while keeping a lean team.
“Knowing what to measure”: If you’re like us, you’re tired of relying on CSAT. What should we measure and why?
“Learning from disaster”: When disaster strikes, customer advocates are the first responders. How do we prepare, what can’t we prepare for, and how do we maximize learning in the aftermath?
Vasco Pedro, Unbabel co-founder and CEO, commented: “Our Customer Centric Conference is a meeting of the best minds in CX today who want to break down barriers so that everyone across the world who buys a product or service has access to great support. We purposely keep numbers to a strict 100 for this event to maintain a strategic focus on innovation in customer service technology, and our presenters are going to discuss and demonstrate some really cutting edge trends powering their support operations.”
Click here to register your interest for Unbabel’s Customer Centric Conference today.
Unbabel enables modern enterprises to serve customers in their native languages, with always-on, scalable translation across digital channels.
Powered by AI and refined by a global community of translators, Unbabel combines the speed and scale of machine translation with the authenticity that can come only from a native speaker.
Unbabel has raised over $31M in funding and has over 200 employees across its Lisbon headquarters and offices in San Francisco, New York, and Pittsburgh. Leading brands like Facebook, Microsoft, Booking.com, and easyJet use Unbabel to make their customers happier and their support operations vastly more efficient.
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