Every company strives to achieve a global presence one day, but in order to succeed in those new markets, you need to be confident you can speak the language of your customers.

From leveraging technology and AI, to collaborating with BPO’s, alongside hiring native agents, there are multiple ways to ensure your customers receive a personalized experience in their native language. So what lessons can you learn from those experts who have successfully overcome the language barrier?

Watch this webinar now as our panel share with you:

• The steps they took before expanding their customer support
• Which methods they used to communicate in the local languages
• How technology and AI has helped empower agents
• The lessons they learned as they took their business global

Check out the webinar recap below:

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