3 Key Strategies to Achieving High Growth with High Customer Satisfaction

June 2, 2021

In today’s extremely competitive business environment, Customer Support and Customer Experience leaders need to be smart about digital transformation, quality and cost to scale. With a significant increase in customer support tickets this year, how are leading companies handling requests, while maintaining quality, a lean team and happy customers?

Join Unbabel’s CMO, Sophie Vu, and Kustomer’s VP of Marketing, Gabe Larsen, in an engaging discussion about the three key strategies CX leaders should adopt to achieve high growth with high customer satisfaction.

During this LinkedIn Live session you’ll learn:

  • The various types of AI-powered technologies that support an omni-channel approach to CS
  • How leading companies are removing operational friction and reducing backlogs
  • How Customer Support leaders can increase customer satisfaction by leading with a customer-first strategy

About the Author

Profile Photo of Content Team
Content Team

Unbabel’s Content Team is responsible for showcasing Unbabel’s continuous growth and incredible pool of in-house experts. It delivers Unbabel’s unique brand across channels and produces accessible, compelling content on translation, localization, language, tech, CS, marketing, and more.