MAIA will employ cutting-edge machine learning and natural language processing technologies to build multilingual AI agent assistants, eliminating language barriers. MAIA's 'translation layer' will empower human agents to provide customer Support in real-time, in any language, with human quality.
https://resources.unbabel.com/maia-unbabel-research
press: https://unbabel.com/news/unbabel-announces-strategic-research-to-improve-multilingual-conversational-chat-and-advance-customer-service-with-ai/
