Unbabel embeds translations directly into your existing Helpshift workflow. Our plug-and-play integration allows your agents to provide seamless multilingual support in any language, without missing a beat.
How it works for chat
How it works for email
Wereldwijd denken, lokaal spreken
Klantgerichte organisaties willen dat hun klanten in Duitsland dezelfde geweldige ondersteuningservaring hebben als hun klanten in Japan, zonder dat zij voor elke taal dure native speakers moeten inhuren.
Unbabel enables all customer support agents to instantly become multilingual.
With the efficiency of augmented machine translation and the local nuance of our post-editors, Unbabel empowers all customer support agents to communicate with customers in any language, giving organizations increased flexibility, productivity, and lower operating costs.
Wij werken waar u werkt
Agents can continue to work on the channels where they already spend most of their time. Unbabel acts like an invisible layer between Helpshift and your customers and automatically provides translations within your existing workflows.
Secure and Compliant
Ons platform is gebouwd met het oog op gegevensbescherming. Volledig in overeenstemming met GDPR en CCPA, met robuuste gegevens encryptie en anonimisering om de grootst mogelijke privacy voor onze klanten en hun klanten te garanderen.
One Portal for all your LangOps
The Unbabel Portal provides more transparency and control over your multilingual support. It’s a self-service LangOps hub where you can manage day-to-day tasks, like translation volume and billing, while also gaining high-level insights that could impact operations.