Our native, plug-and-play integration with Intercom let agents chat in any language. Unbabel seamlessly translates inbound and outbound chat messages, so your team can provide near real-time multilingual support, and you have the flexibility to scale across the globe.
How it Works
With Unbabel for Intercom, your agents can deliver consistent customer experiences, worldwide. Unbabel allows your agents to respond seamlessly to international customers in their native language, enhancing their brand experience while boosting your NPS, CSAT, and CES scores.
Tänk globalt, prata lokalt
Kundorienterade organisationer vill att deras kunder i Tyskland ska få samma fantastiska supportupplevelse som deras kunder i Japan, utan att behöva anställa dyra modersmålstalare för varje språk.
Unbabel enables all customer support agents to instantly become multilingual.
With the efficiency of augmented machine translation and the local nuance of our post-editors, Unbabel empowers all customer support agents to communicate with customers in any language, giving organizations increased flexibility, productivity, and lower operating costs.
Vi stöttar dig där du arbetar
Agents can continue to work on the channels where they already spend most of their time. Unbabel acts like an invisible layer between Intercom and your customers and automatically provides translations within your existing workflows.
Secure and Compliant
Vår plattform har byggts med dataskydd i åtanke. Helt i enlighet med dataskyddsförordningen och CCPA, med robust datakryptering och anonymisering för att garantera högsta möjliga integritet för våra kunder och deras kunder.
One Portal for all your LangOps
The Unbabel Portal provides more transparency and control over your multilingual support. It’s a self-service LangOps hub where you can manage day-to-day tasks, like translation volume and billing, while also gaining high-level insights that could impact operations.