Unbabel Awarded for Achievements in AI, CX, and Company Growth

March 8, 2022

We are delighted to share that Unbabel recently won three notable awards for our company growth and achievements in the areas of customer experience, artificial intelligence, and content management. As we strive to create understanding and a world without language barriers, it is affirming and motivating to receive recognition from these top publications and institutions.

Take a look below to learn more about our awards from Inc. Magazine, CX Today, and G2.

Inc. Magazine: The Pacific Region’s Fastest-Growing Private Companies

Today, we announced that Unbabel was ranked No. 54 in the 2022 Inc. 5000 Regionals: Pacific list, the premier ranking of the fastest-growing private companies in California, Oregon, Washington, Hawaii, and Alaska. The Inc. Regionals recognize the success of companies in creating sustainable growth and jobs across the United States. This is the second year in a row we made the list, having earned a spot on the Inc. 5000 Regionals: California list (now expanded to include the entire Pacific region).

The companies2021 Inc. 5000 Regionals: California list featured on the Pacific list are all experiencing incredible growth and development with a median growth rate of 195%, $5.1 billion in total revenue, and 10,252 jobs added to the economy. To qualify for the list, companies must be based in the U.S., privately held, for-profit, and independent (not a subsidiary or division of another company) as of December 31, 2021. You can view the complete rankings for the Inc. 5000 Regionals: Pacific here, including options to sort by industry, metro area, and more.

CX Awards 2022: Best Use of Artificial Intelligence

The CX Awards is an esteemed awards program celebrating the global companies that are innovating advanced customer experience solutions for the benefit of all industries and markets. After being evaluated by a judging panel of veteran analysts, practitioners, and consultants, Unbabel won Best Use of AI at the 2022 CX Awards.

This highly competitive event involves the assessment of customer feedback, analysis of relevant case studies, and fulfillment of three essential criteria: the ability to improve the customer experience, the ability to innovate, and the ability to execute on the company’s vision. This isn’t the first time Unbabel has been recognized for “Best Use of AI” — last year we won gold in the Best Use of AI and Associated Technologies category at the European Contact Centre and Customer Service Awards for our work with our customer Microsoft.

G2 Best Software Awards 2022: Best Content Management Products

Peer-to-peer software review site G2 is the largest and most trusted business software marketplace. Every year, over 60 million people turn to G2 to help them make smarter, more informed decisions about their software purchases. We have earned a G2 Best Software Award in the category Content Management Products alongside other global leaders including Monday.com, Dropbox, and Asana. This commendation is only awarded to companies that provide exceptional value for customers and receive first-rate reviews.

Unbabel has also been awarded an array of trust badges from G2: Most recently we earned 14 Winter 2022 badges including Easiest to Use and Easiest to Do Business With for enterprise, mid-market, and small business organizations. Here are a few examples of our latest reviews on G2:

  • Great Tool for Translation: “The integration with Zendesk is seamless and easy to manage from the admin side of things. Translations are accurate, which allows us to communicate with our customers in many languages. Also, while I don’t need to reach out to their customer happiness team very often, their support is super prompt and effective.”

  • Unbabel Helped Us Have a Smooth Peak Season: “I liked the fact that it helped us answer our customers with an amazing language level without having to recruit native language speakers. This has revolutionized the way we think about headcount for written communication.”

  • Unbabels Works Well for International Solutions: “Unbabel is a very easy-to-use solution for responding to users in multiple languages. It makes it easy for our agents to respond efficiently and effortlessly to our customers.”

The Best AI Translation Software on the Market

As a rapidly growing number of global organizations recognize the importance of language translation for business growth, we are eager to see what the future holds for our company and customer service operations across all industries. We employ some of the world’s foremost AI translation experts leading the charge and changing the way humans communicate for the better.

Want to experience for yourself how easy it is to use Unbabel for business translation? Schedule a demo today and we’ll show you how to transform your customer service for optimal results.

About the Author

Profile Photo of Melissa Cohen
Melissa Cohen

Melissa Cohen is Vice President of Communications and Customer Advocacy at Unbabel. She is a proven leader with a drive for over-exceeding marketing and business goals for B2B and B2C technology companies, and a history of developing campaigns and initiatives which yield high-value results. She has experience in multiple industries, such as SaaS, data center, energy, sales, healthcare, martech, and security technologies.