From Salesforce to Diligent: One CX Champion’s Trajectory

November 2, 2021

Lisa Edwards, President and COO of Diligent, has an impressive track record in business development, growth, and customer experience. In this inspiring fireside chat, Lisa shares how she drove operational excellence and led digital transformation for increased customer engagement at Salesforce and Visa — and how these experiences culminated into her current COO role at Diligent, where she leads commercial growth and performance.

Ana Becker-Weinberg
Chief of Staff

Lisa Edwards
President & COO

About the Author

Profile Photo of Chloé Andrews
Chloé Andrews

Chloé is Unbabel's Product & Customer Marketing Manager. She specializes in enhancing customer understanding of Unbabel’s products and value through targeted messaging and strategic communication.