Unbabel embeds translations directly into your existing Oracle B2C Service workflows. Our integration easily plugs into Oracle Incident and Chat, so your agents can provide seamless support in multiple languages, without missing a beat.
How it works
Organizations can use Unbabel directly from the Oracle’s Browser User Interface (BUI) by requesting the integration in the Oracle Cloud Marketplace. From there, Unbabel acts as an invisible layer between agents and customers, automatically providing translations within the existing workflows.
Global denken, lokal sprechen
Kundenorientierte Unternehmen möchten, dass ihre Kunden in Deutschland den gleichen hervorragenden Support erhalten wie ihre Kunden in Japan, ohne dass sie für jede Sprache teure Muttersprachler einstellen müssen.
Unbabel enables all customer support agents to instantly become multilingual.
With the efficiency of augmented machine translation and the local nuance of our post-editors, Unbabel empowers all customer support agents to communicate with customers in any language, giving organizations increased flexibility, productivity, and lower operating costs.
Built for Enterprise
We focus on enterprise-grade security, personalization, and scalability, with dedicated CSM teams to help support our customers through their journey.
Secure and Compliant
Bei der Entwicklung unserer Plattform stand der Datenschutz im Vordergrund. Sie ist vollständig DSGVO- und CCPA-konform, mit robuster Datenverschlüsselung und Anonymisierung, um den größtmöglichen Datenschutz für unsere Kunden und deren Kunden zu gewährleisten.
One Portal for all your LangOps
The Unbabel Portal provides more transparency and control over your multilingual support. It’s a self-service LangOps hub where you can manage day-to-day tasks, like translation volume and billing, while also gaining high-level insights that could impact operations.